St. Tammany Parish Library Online Survey In an effort to serve you better, the St. Tammany Parish Library is embarking on a long-range planning process. As part of this effort, we are collecting information from library users. Please take a few moments to share your thoughts and opinions about the St. Tammany Parish Library and its services. Thank you for taking the time to complete the survey. You must be able to e-mail from your Internet browser in order to complete this form online. You may also print this form, complete it and return it to any branch of the library. *You must be 18 or older to complete this survey. 1. Do you have a library card? Yes No 2. During the last 12 months, how often were you in the library? Not sure/not at all 1 to 5 times 6 to 10 11 to 15 Over 20 times 3. Which library did you visit the most in the last 12 months? Abita Springs Bush Causeway Covington Folsom Lacombe Lee Road Madisonville Mandeville Pearl River Slidell 4. When you used the library during the last 12 months, which of the following did you use? (Check all boxes that apply.) Take out books (books on paper or tape) Use reference materials, like the encyclopedia Consult a librarian Read newspapers or magazines Take out CDs, videos, or computer software Hear a speaker, see a movie, or attend a special program Take a class or workshop Other 5. Did you contact the library by phone during the last 12 months? By computer? (Check all boxes that apply.) Phone Computer 6. If you used the library by phone or computer, which of the following did you use? (Check all boxes that apply.) Computerized catalog Library staff consulting Resources on the web Book renewal Other 7. Listed below are several reasons a person could use the library. How have you used the library in the last 12 months? (Please check all boxes that apply.) Educational Entertainment Travel information Health issues U.S. or local news International news Financial/investment Job search Start business Other or don't know 8. Do you ever use a computer in the library? Yes No 9. If you answered yes to the previous question, how do you use the computer? (Check all boxes that apply.) See what library has available Use Internet Consult on-line databases Check e-mail Use computer programs Other 10. Do you ever visit the library with your child? Yes No 11. Thinking of the public library, based on what you know or have heard or read, how satisfied are you with your library? Extremely satisfied Very satisfied Somewhat satisfied Somewhat dissatisfied Extremely dissatisfied 12. Please check the box if you agree that the library fits the descriptions listed below. (Check all boxes that apply.) Modern Friendly Up to date Dynamic Comfortable Constantly changing Convenient Offers world wide information Meets people's needs Highly skilled staff Good activities 13. Tax money is used to support the library. Please rate how good a job your library is doing considering the amount of taxes you pay for its support. Excellent Good Fair/Poor No response 14. How much tax support per person, per year, do you feel should be spent to support the library? $0 $1 to $25 $26 to $40 $40 to $99 $100 or more 15. How would you rate the staff at the library? Excellent Good Poor No response/not sure 16. Some people think libraries will be replaced by the Internet in the future. Others think libraries will still be needed despite the growth of the Internet. Do you think public libraries will no longer exist in the future, or do you think there will still be a need for them? Libraries will continue to exist Libraries will cease to exist No response 17. Would you consider approving a property tax increase later this year to establish a capital fund to build new libraries in St. Tammany Parish? (Currently, the level of funding is $18.99 per capita. There are no funds available for capital construction projects.) Yes No We would appreciate any additional comments you might have. Thank you for taking the time to complete this survey. Your input is very important to us.